9A – Testing the Hypothesis, Part 2

 

Who:  From my interviews, the most interesting one that I talked to was a friend who works at a different Chick-fil-a location in Tampa.  In my previous post, I interviewed someone who worked at the local Chick-fil-a across from campus and his perspective on it was that there was most certainly an unmet need. After asking my friend a couple questions about the plastic/paper straw issue, she was shocked to hear that it was mandatory that the Gainesville Chick-fil-a is only allowed to use paper straws.  In my second interview, I talked about how he doesn’t even see a need for straws in general.  He said that he has always been a firm believer in not using straws whether they are plastic, paper or metal.  My third interview was a girl who has previously worked in a restaurant here in Gainesville before the initiative of banning plastic straws went into demand.  She said she can see, from working in the industry the unmet need, but does not have any opinion on whether to use plastic or paper straws.  Gathering information from my last two interviews were very similar in that they see where the advantage of using paper straws comes from, but do not see the need to do anything about petitioning or offering a different option.

What:  While using a paper straw can be frustrating, people who do not specifically live in Gainesville will not be affected by it unless they live in a city where it is banned too.

Why:  People tend to not care about the need too from what I gathered.

Inside the boundary:	Outside the boundary:
Who is in: People who are upset with the new ban.	Who is not: People who do not care or live in Gainesville.
What the need is: To create a product that people will use and still be environmentally friendly, or petition to have the ban removed.	What the need is not:  To continue not offering both as an option.
Why the need exists: From the multiple complaints of customers at restaurants in Gainesville.	Alternate explanations:  Being environmentally friendly is important.